I'm sad to say that mobileAgent 1.9 has a bug in it, which may cause you to not be able to download your banking information. This results in a failed sync, and can render the application unusable.
NOTE: THIS HAS BEEN RESOLVED, THANKS TO FREEAGENT
The symptom is:
- You link to your FreeAgent (and/or Dropbox) accounts as normal
- Hit done (or sync) and a normal sync process starts
- It gets up to "Processing Bank Accounts" and then shows the Sync Failed dialog.
In the short term, if you have downloaded 1.9 and it works: great! You don't have the problem. If it fails to sync, you'll need to wait for 1.9.1, or find 1.8.x (on your Mac/PC) in your trash/recycle bin, delete the current mobileAgent from iTunes, and drag the old one back into iTunes. Unfortunately, I can't take 1.9 "off sale" and put 1.8.x back.
I'm very sorry about this - all my test accounts work fine, so I was only able to reproduce it with Peter's account. I've requested an expedited update from Apple, but thats up to them if they will do it.